Privacy Policy
Last updated: April 2025 | Mahi Enterprises (ProKitchens), Delhi
ProKitchens is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the choices you have regarding your data when you use our website and services.
1. Information We Collect
- When you request a quote or contact us, we collect your name, email address, phone number, and business details such as your kitchen type, city, and approximate budget.
- When you browse our website, we may collect standard server log data including your IP address, browser type, and pages visited. We do not use third-party tracking cookies.
2. How We Use Your Information
- To respond to your quote requests and enquiries about commercial kitchen equipment and setup services.
- To send you project proposals, follow-ups, and updates relevant to your enquiry. We do not send unsolicited marketing emails.
- To improve our website content, equipment catalogue, and services based on aggregated usage data.
3. Sharing of Information
- We do not sell, rent, or trade your personal information to third parties.
- We may share your information with our authorised equipment dealers and installation partners solely to fulfil your project requirements.
- We may disclose your data if required by Indian law, court order, or a government authority under applicable regulations.
4. Data Storage & Security
- Your data is stored on secure, encrypted servers. We use industry-standard SSL/TLS encryption for all data transmitted via our website.
- We retain your enquiry data for a period of up to 3 years for project follow-up purposes, after which it is securely deleted.
- Only authorised ProKitchens staff have access to your personal information.
5. Your Rights
- You have the right to access, correct, or delete the personal information we hold about you.
- You may withdraw consent for us to use your data at any time by emailing prokitchens.in@gmail.com.
- We will respond to all data requests within 30 working days as required under applicable Indian data protection laws.
6. Cookies
- Our website uses only essential cookies required for the site to function correctly (e.g., session management). We do not use advertising or analytics cookies that track you across other websites.
- You can disable cookies in your browser settings; however, some parts of our website may not function properly as a result.
7. Third-Party Links
- Our website may contain links to third-party websites (e.g., equipment brand pages). We are not responsible for the privacy practices of those sites and recommend reviewing their policies separately.
8. Changes to This Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised 'Last Updated' date. Continued use of our website after changes constitutes acceptance of the updated policy.
9. Contact Us
- If you have questions about this Privacy Policy or how your data is handled, please contact us at:
- Mahi Enterprises (trading as ProKitchens), Sector 12, Dwarka, Delhi 110078
- Email: prokitchens.in@gmail.com | Phone: +91 98101 49609